Shahnaz, Khademizadeh and Venkatesha, Y. (2012) Use of the services of the scientific and research institute libraries in Iran. International Journal of Social and Economic Research, 2 (1). pp. 204-214. ISSN 2249-6270
Full text not available from this repository. (Request a copy)Abstract
Societies have moved from traditional state to industrial, to postindustrial, and ûnally, to electronic information state. Obviously, service provision in different areas have been affected by changes occurred due to these movements. The present research was undertaken to evaluate the quality of services in the central library of the scientific and research institutes in Iran from users’ point of view. A comparison was made between the speciûcaitons of this library against the available standards for special libraries. Then, using the ServQual questionnaire, quality of services of the library was investigated in faculty and research scholar and expert. Results of the study factors were identiûed as important and effective in service quality.
| Item Type: | Article |
|---|---|
| Subjects: | K Library and Information Science > Library and Information Science |
| Divisions: | Department of > Library and Information Science |
| Depositing User: | C Swapna Library Assistant |
| Date Deposited: | 22 Aug 2019 10:00 |
| Last Modified: | 22 Aug 2019 10:00 |
| URI: | http://eprints.uni-mysore.ac.in/id/eprint/6903 |
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