Jayakumara and Karunakar, N. (2014) Users’ opinion towards resources and services of corporate libraries: A case study of HCL technologies information centre, Bangalore. e-Library Science Research Journal, 3 (2). ISSN 2319-8435
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The main purpose of this paper is to explore the users opinion towards HCL technology, Bangalore library resources and services. A structured questionnaire was personally distributed among 100 HCL library users by using convenient random sampling, out of that 60 filled questionnaire were returned accounting 60%. The study reveals that majority45(75%) of respondents are male, about 20(33.33%) respondents are belongs to more than 40 years of age, Users are satisfied with the services offered by the information center accounting 246(37.27%) respondents opine agree and nearly 216(32.72%) respondents state strongly agree. Majority of users 288(95.99%) are fully satisfied with the quality of library staff who render library services. And users are not satisfied with collection of CD/DVD, reference books and they are also not satisfied with the printer and scanner facility provided in the library.
| Item Type: | Article |
|---|---|
| Subjects: | K Library and Information Science > Library and Information Science |
| Divisions: | Department of > Library and Information Science |
| Depositing User: | Manjula P Library Assistant |
| Date Deposited: | 11 Oct 2019 09:53 |
| Last Modified: | 11 Oct 2019 09:53 |
| URI: | http://eprints.uni-mysore.ac.in/id/eprint/8900 |
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