An empirical paper of changing consumer buying behaviour in modern retail outlets in Karnataka

Shyamsundar, B. and Nagendra Babu, K. (2017) An empirical paper of changing consumer buying behaviour in modern retail outlets in Karnataka. International Journal of Marketing and Technology, 7 (4). pp. 56-73. ISSN 2249-1058

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Abstract

This paper aims to analyse the demographic profile of consumers in modern retail outlets and further examine whether the behavioral characteristics of consumers mediate the relationship between sales promotion, service quality, store environment and individual factors, and buying behavior. In addition, it also finds out the association between the factors related to consumer buying behavior in modern retail outlets. A total of 1105 consumers were selected in different cities like Bangalore, Mysore, Mangalore, Hubli-Dharwad, Belgum, and Gulbarga in Karnataka region. The study made survey method in order to attain the above objectives. Percentage analysis was carried out to determine the demographic and behavioural characteristics. ANCOVA is used to find out the influence of the independent variable on dependent variable moderated by demographic factors. The results of the study found the demographic characteristics positively influence the consumer buying behaviour. Likewise, different factors like sales promotion, service quality, store environment and individual factors and behavioural characteristics also significantly impact the buying nature.

Item Type: Article
Uncontrolled Keywords: Consumer buying behaviour, demographic and behavioural characteristics.
Subjects: G Commerce > Commerce
Divisions: Department of > Commerce
Depositing User: MUL SWAPNA user
Date Deposited: 05 Jul 2019 10:26
Last Modified: 17 Dec 2019 10:04
URI: http://eprints.uni-mysore.ac.in/id/eprint/4777

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