Influence of Demographic Variables on Performance Appraisal: A Study of Five Star Hotels in Jordan

Mohammed, A. A. and Sumangala, C. (2019) Influence of Demographic Variables on Performance Appraisal: A Study of Five Star Hotels in Jordan. Online International Interdisciplinary Research Journal, 9 (5). pp. 48-61. ISSN 2249-9598

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Abstract

Performance has been regarded by various scholars as the "accomplishment, execution, carrying-out, and working out of anything ordered or undertaken". Armstrong (2011) argues that performance is a matter not only of what people achieve, but how they achieve it. The purpose of measuring performance is not to indicate only where things are not going according to plan but also to identify why things are not going well so that steps can be taken to build on success. There could be several factors that influence performance appraisals in an organization. Therefore, the researcher considered assessing the factors such as age, gender, current position, length of service, and education that influence performance appraisal. A total of 263 employees working in Five start hotels in Jordan were selected for the study. A questionnaire was used to collect data regarding the factors that influenced performance appraisals and hypothesis was adequately tested using ANCOVA test. Results revealed that Gender did not have significant influence over the Current Performance Appraisal System both in individual components and total CPAS. Age of the respondents did not have significant influence over the CPAS both in individual components and total CPAS. Experience of employees had significant influence over only ‘credibility’ factor of CPAS, employees with experience of 5-10 and above 15 years had higher ‘credibility’ scores compared to employees with <5 and 11-15 years of experience. Education of the respondents did not have significant influence over the Current Performance Appraisal System both in individual components and total CPAS

Item Type: Article
Subjects: G Commerce > Management Science
Divisions: Yuvaraj college
Depositing User: Users 23 not found.
Date Deposited: 20 Apr 2021 13:13
Last Modified: 20 Apr 2021 13:13
URI: http://eprints.uni-mysore.ac.in/id/eprint/16203

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