Satisfaction from primary health care services: A comparative study of two taluks in Mysore districtrict

Anitha, C. V. and Navitha Thimmaiah (2013) Satisfaction from primary health care services: A comparative study of two taluks in Mysore districtrict. Paripex - Indian Journal of Research, 2 (12).

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The utilisation of any social services including health services have never been equitably distributed throughout society is proved by many studies (Ray SK et al., 2011). Along with utilisation, it is also important to check the satisfaction associated with access to social services especially health services and its association with other variables. It would be interesting to examine the relationship between utilisation and satisfaction. Because the utilisation rates itself does not disclose whether the users are satisfied with public health services delivered through Primary Health Centres (PHCs) or not. In this context the present paper made an attempt to study the utilisation of public health services along with satisfaction through a comparative study. The results indicated that higher utilisation is not a sign of higher satisfaction in the context of Primary Health Centres. Further the study identified some variables like Doctor�s availability, Quality of Service, Cleanliness etc., influencing satisfaction in study area so that right decisions are taken in order to increase the satisfaction rates associated with PHCs.

Item Type: Article
Uncontrolled Keywords: Mysore District and Primary Health Centres and Satisfaction and Utilisation and Chi-Square and Logit
Subjects: A Arts and Humanities > Economics
Divisions: Department of > Economics and Cooperation
Depositing User: Arshiya Kousar
Date Deposited: 20 Dec 2019 11:41
Last Modified: 20 Dec 2019 11:41

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